Cancellation Policy

28+ days prior to arrival: any payments made can be refunded less a $40 fee per cabins and $20 fee per powered or unpowered site. Or your payment will be held for future booking to be used within 12 months.  

28-8 days of arrival: Your payment will be held for any future booking to be used within 12 months, no rebooking for peak times.

7-1 days of arrival: We are unable to offer a refund, credit or change of dates.

Early Departures/ Inclement / Adverse Weather / No Shows

We apologise, the Park cannot offer refunds if you choose to leave early or if you choose to cancel for weather predictions.

We reserve the right to cancel “no shows”. All monies paid will be forfeited.

With Covid 19 – should we or you the guest be subject to lockdown or travel restrictions your booking will be placed on hold and sum paid held on credit for you to rebook.  You will be given 12 months to rebook and use your credit, sorry we cannot refund.

Please consider your dates carefully.

Contact Details:

Kangaroo Valley Glenmack Park
215 Moss Vale Road
Kangaroo Valley
NSW 2577

t: 61 (0) 2 4465 1372

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